How do I return an item?
Your item(s) must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item(s) within 30 days of your purchase.
Please email firstname.lastname@example.org to request a refund & we will assign you a Return Merchandise Authorization (RMA) number.
Please mail your package in a prepaid, insured, traceable method to the address below:
SafeComm Products, LLC
3221 Southwestern Boulevard
Orchard Park, New York 14127
Please include in your package a signed letter stating the reason for your return and the original receipt.
Some items cannot be returned. These are mainly custom built products.
Merchandise that has been damaged, worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 15% restocking fee, this will be deducted from your refund. We do not refund the original shipping and handling charges that you paid on the order.
If your items(s) are in like new condition, you may exchange for a different size or color. You will not be subject to a restocking fee in this case, but will be required to pay for return shipping.